There is a full supporting staff of secretaries, receptionists and administrative and IT personnel, most working on a part-time, shift basis to allow the surgery to be open into the evening for your convenience. These are the people who will welcome you to the practice, make your appointments, answer your general enquiries, organise your repeat prescription and assist clerically in any referrals that may be necessary. The team ensures that each surgery session operates smoothly and efficiently.
They assist the Manager in ensuring the efficient day-to-day running of the practice, including maintaining efficient filing systems, dealing with correspondence and organising clinics and medicals.
|Jenny West (f)|
Practice Business and Development Manager role:
The Practice Manager is responsible for the management, administration, finance, general organisation and the development of the practice. She should be contacted with any non-medical queries, problems and suggestions you may have with regard to our service. We always welcome ideas for improvement.